Privacy Policy
Last update: : August 5, 2024
This Privacy Policy describes how Matau ("Matau," "we," "us" or "our") collects, uses, and shares personal information when you access our website at matau.ai (the “Site”) or when you use our general AI services, recommendations, reports and insights (collectively, the "Services"). Please read this Privacy Policy carefully.
Information We Collect:
When you use our Services, we may collect personal information from or about you such as your name, email address, phone number, online identifiers, usage data, data sources you connect to our Services (such as CRM, ERP, or inventory management systems), This may include inferred data about your location, demographics, and interests. (“Personal Information”). We may also obtain information about you from third parties like Google Trends and the Internet and combine it with our collected data.
How We Use Information:
We use your Personal Information for the following purposes:
- To provide, operate, maintain, and improve our Services.
- To analyze usage patterns, website traffic, and preferences.
- To track which reports and recommendations users find useful.
- To deliver relevant content and recommendations.
- For research and development to improve our Services.
- To correspond with you.
- To create anonymous, aggregated data to spot business trends.
Sharing Personal Information:
We do not sell your Personal Information. We share your Personal Information only as necessary for the purposes described below or with your consent:
Service Providers: With third parties who help us operate, provide, maintain, improve, or analyze our Services.
Business Transfer: If we reorganize, merge, sell, or transfer some or all of our assets, user data may be one of the transferred assets.
Compliance with Law/Safety Issues: To comply with legal processes or enforce our legal rights. To protect the rights, safety and property of us and others. This includes exchanging information with entities for fraud protection.
Use of AI Models by Third-Party Tools
Our application integrates with Open-AI as a third-party AI model to enhance our Services. The data shared with Open-AI includes usage data(interaction logs, click data) and content data (text input, uploaded documents). This data is used to improve personalization, automate content generation, and gain insights into user behavior.
Purpose of Data Sharing
We share data with the Open-AI model to:
- Improve user experience with personalized content.
- Automate app features.
- Enhance service efficiency and accuracy.
- Optimize and improve our offerings.
How AI Models Use Your Data
AI models analyze user interactions, generate predictions, and continuously improve through machine learning. The impact includes personalized content, faster responses, and enhanced features.
User Control Over Data Sharing
Users can withdraw consent for data sharing with AI models at any time, which may limit certain features.
Ensuring Responsible Data Use
We commit to:
- Data Minimization: Sharing only what is necessary.
- Anonymization: Anonymizing data where possible.
- Regular Audits: Ensuring compliance through regular audits.
- Transparency: Maintain transparency and notify users of significant changes.
Data Retention and Your Rights:
We retain your Personal Information only as long as needed for legitimate business purposes and to comply with our legal obligations. This may involve retaining some data even after you stop using our Services. You have the right in some jurisdictions to request access to, rectification or erasure of certain Personal Information we hold about you. Please contact us if you would like to make such a request.
Security of Your Information:
We take reasonable administrative, physical and electronic measures designed to safeguard and protect your Personal Information from unauthorized access, disclosure and loss. Please note, however, that no security measures can eliminate all risks.
International Data Transfers:
We may transfer the Personal Information we collect about you to countries other than the country in which the data was originally collected. When we do so we will ensure the information is protected by appropriate safeguards.
Changes To This Privacy Policy:
We may change this Privacy Policy from time to time. Any changes become effective when we post the revised Privacy Policy on the Services.
Contacting Us:
If you have any questions about this Privacy Policy or generally how we collect, use and share your Personal Information, please contact us at: hi@matau.ai